Quentro can only respond and provide support for purchases made at the official event point of sale and is not responsible for resales that users of the app may conduct with other users. We do not support any kind of resale, whether through web pages or individual users.
The Transfer option is offered in Quentro so you can gift or receive tickets from your friends.
When you purchase a ticket through resale, you may receive it via transfer, but nonetheless, the original purchaser from the official point of sale can cancel the purchase, rendering your transferred ticket invalid.
Furthermore, it's directly the official point of sale that can cancel the ticket in cases where they believe the original purchaser engaged in any illegal activity.
Depending on the type of cancellation, the ticket may still appear in the app but without its QR code, or it may be indicated that the ticket is no longer in your possession. In both cases, the ticket will be invalidated, resulting in loss of access to it and the event.
To secure your entry to the event, Quentro suggests that you purchase your ticket from the official point of sale.